Stylegala news / January 2007 / Hidden charges and poor usability deter online shoppers
Hidden charges and poor usability deter online shoppers
Nearly half of online shoppers would abandon their shopping trolley if confronted by 'hidden' charges during the checkout process, according to a survey from Webcredible.
22 jan at 10:24 by simon
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Thanks Simon, so many of our clients just worry about coming up #1 in all google searches (like hitting the jackpot). As this survey shows, that doesn't put any item's in the shopping cart, it's usability that counts ;)
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